An app called tappy guide

So while cruising the appleviswebsite last night, I came upon an app entry that someone had created for tappy guide, which is supposed to be an app with trained live agents, who will assist blind and visually impaired individuals with tasks, such as navigating, shopping, or doing other tasks. From what I understand from the apps description, these are trained agents. Not only are they supposed to help find visually impaired people, but they claim to help other people with disabilities as well. however, I must note 2 things. The first is that upon going onto the app for the first time and creating an account, navigating the edit fields in the account. Creation process are clunky, and the edit fields do not always display correctly. Second of all. whenever I tried to connect to a live agent, whether it be live chat with an agent, a voice call with an agent, or a video call with an agent, I kept getting the same message. Which was we are sorry there is no Tappy Guide available right now. I finally found out the reason why from another applevis user on the forum, that the app is not available in every city. Nowhere on the app does it say this, nor does it say it on the website. Of tappy guide. In my opinion, this is extremely misleading, not to list this fact, either in the app somewhere or on the website. Still, if people want to check it out for themselves, I will provide a link into the App Store.https://apps.apple.com/app/id1553890897